Customer Service/Patient Satisfaction

At Winston Medical Center, our primary goals are to deliver quality care and excellent service.  If there is anything we can do to make your stay more comfortable, please let any member of the Winston Medical Center staff know. All of us play a role in making you feel welcome. Our doors are always open and we are available to answer any questions or address any issues about care, treatment, services or patient safety that might arise during your stay.

If we do not meet your expectations, please request a call from Octavious Ivy, Chief Operating Officer, by calling 662-773-6211. At Winston Medical Center, you can expect VERY GOOD quality healthcare. You will be receiving a survey in the mail to rate the care you received at Winston Medical Center. Please fill out the survey and send it back in the postage-paid envelope. Your input is important to us. It will show us the areas in which we are doing well. It will also show us where we can make changes and improvements.

Service/Patient Complaint Form